Why Us?
TOP 5 REASONS
To work for Ashford
PERSONAL GROWTH
CAREER ADVANCEMENT
COMPETITIVE BENEFITS
JOB STABILITY
EMPLOYEE APPRECIATION
About
The Ashfordians
You Belong Here
Our commitment to our residents and ourselves is to be the best multi-family company in our market. We are on a mission to help our communities flourish. Our community values of Pride, Care, Connection and Belonging serve as our compass.
Mission Statement
A place to belong where superior experiences are created.
Awards and Achievements
Ashford's recent awards and achievements
With over 22 years of experience in business and IT recruitment consultancy, BM2K Global Enterprises is an invaluable partner to Ashford Communities. Specializing in managed services and personalized placement in various fields, they have consistently demonstrated their commitment to our business objectives with unwavering dedication and innovative solutions.
Jennifer Flores
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Manager of the Quarter 1
Shiva Luitel
Stancliff Park
Manager of the Quarter 2
Ana Ayala
St Cloud
Manager of the Quarter 3
Dan Patel
Wellington
Manager of the Quarter 4
Manager Of The Quarter
The Manager of the Quarter is recognized for outstanding leadership and performance.
Employee Of The Month
Employee of the Month is a monthly award recognizing exceptional dedication and contributions.
Nestor Arevalo
Lead Maintenance
Santa Cruz
Teamwork - Sharing Knowledge and Information
An individual with a wealth of knowledge, Nestor is a quiet and diligent worker. Initially a very shy person - he has grown tremendously as a lead. He always makes time to explain issues and is eager to find a solution to any problem.SCZ has had several back to back inspections in the last few months and each have been very demanding - but Nestor has always maintained a calm and cool composure and tackled them without losing focus. Nestor does not get the kind of recognition that he deserves and SCZ is very lucky to have him as a lead.
Kathryn Rojas
Leasing Professional
Santa Cruz
Attitude - Stay Positive
Kathryn Rojas has adeptly navigated a multitude of challenges throughout the past year, showcasing her resilience and determination to overcome obstacles. Recent months have witnessed remarkable progress in Kathryn's professional journey, as evidenced by her unwavering dedication to assisting residents, precise completion of assigned tasks, and successful closure of deals. The leasing environment at SCZ presents its unique challenges, especially when working alongside an equally capable and experienced team. However, in December, Kathryn not only met but surpassed expectations by securing an impressive 12 move-ins entirely on her own. Observing her growing confidence and adept handling of every challenge presented to her has been an outstanding experience. Kathryn's consistently positive attitude distinguishes her, solidifying her position as a standout professional and a true winner in the eyes of those who have witnessed her noteworthy achievements.
Juan Carballo
Lead Maintenance
Santa Fe
Excellence - Go the Extra Mile
Mr. Carballo is an extraordinary team player, he goes above and beyond to make sure things get done. He's a hardworking man who loves his job and it shows. Always willing to help the team. He's customer satisfaction is 100%.
Caroline Wesevich
Assistant Manager
Santa Ana
Excellence - Deal with Issues Promptly
Caroline has been through so many changes and has faced different challenges, in the year that she has been part of the team, and never gave up. Instead, she faces all obstacles with a smile and with the will to work together, learning and growing. With the recent change in staff structure, she took over more tasks and excelled. Always available to help all of the residents providing outstanding customer service and attentive to their needs to resolve their concerns. She was able to collect and lower the delinquency to its lowest for the year, even though it was her first month taking over that task. She took the initiative to help in the leasing department and lease apartments, gave tours, and closed the deals. She's a great asset not only to Santa Ana but Ashford community as well.
Alexa Zelaya
Leasing Professional
Casa Bella / Floater
Teamwork - It’s All About "We, Not Me"
Alexa is a great team player and always goes the extra mile. Alexa has excellent customer service and always goes the extra mile to make sure every single person who walks by the door feels welcomed. Every task she is given she completes, she meets the goals that are given to her and does this with a positive attitude. She is always there to help anyone who is in need and does it with a smile on her face. Alexa is a great asset to Ashford and has a great future ahead of her.
Erik Alcantar
Make Ready
Westchase
Excellence - See all tasks through to completion
Erik is a hard worker who always completes tasks promptly. He beats monthly make-ready goal without missing any single month. He is flexible and a team player who not only helps the leasing team when they have urgent move-ins but also assists other team members with property tickets. He contributes greatly to Ashford Westchase's success and the upkeep of the property.
Prasiva Mainali
Assistant Manager
Glens
Teamwork - It’s All About "We, Not Me"
Prasiva actively contributes to everyone to complete tasks, meet her goals, or manage any upcoming projects. She actively listens to her Team, respects ideas, and aims to improve or process at hand. Prasiva is always very welcoming and completes all her tasks with a big smile and a positive attitude. She comes with problems faced but always with a solution in hand. She does not hesitate to also help any sister property needing an extra helpful hand.
Any Ramirez
Housekeeper
Westchase / Willow Falls
Excellence - See all tasks through to completion
All assigned tasks are consistently completed in a timely manner by Any, and availability is ensured whenever help is needed by the team. The positive attitude displayed by Any is admired, particularly when additional tasks are accepted without any complaints during urgent move-ins that require prompt cleaning. Care is taken as the team is notified by Any of missing items in the units, ensuring that the apartments are ready for move-in. Not only is she considered a housekeeper, but she also functions as our "inspector" for the ready units, contributing to the maintenance of our make-ready quality. The property's goals are achieved with Any's assistance, making her a significant contributor to the success of both Willow Falls and Westchase.
Yatsel Benitez
Maintenance Supervisor
Costa Esmeralda / Cameron Grove
Excellence - See all tasks through to completion
Yatsel Benitez has always been on top of things before any request comes in. During his time at the property, numerous significant issues have arisen, and his prompt action not only saved the property but also saved a considerable amount of money. This was evident in the most recent event that occurred on Friday, August 11th.
On that day, there was a sudden problem: puddles of water had appeared throughout the sidewalk hallway between the buildings. Initially, it seemed like an overflow issue, but it turned out to be the boiler responsible for providing hot water to the entire property. Faced with residents waiting at the office, already upset about the situation, he wasted no time and investigated the matter. It was determined that a valve needed replacement, and he promptly found a source for the necessary part.
In a nutshell, he effectively fixed the issue, and it was resolved before lunchtime. This swift resolution led to more than three residents expressing their gratitude, both to me and to him, for addressing the problem urgently and efficiently. Teamwork is the key, and when he excels, it reflects positively on the entire team, contributing to the success of our shared goals.
Irma Diaz
Leasing Professional
Ashford Costa Azure
Excellence - See all tasks through to completion
Irma has been amazing; she has really stepped up and helped with various tasks in the office, going beyond her responsibilities and duties. She has not only focused on leasing but has also taken on more than what was expected of her.
Irma has gone above and beyond to assist in any way possible to ensure the office runs smoothly. She has been involved in tasks ranging from dealing with lease violations and renewals to taking a hands-on approach to help residents with any issues they may have. In the month of July, Irma managed 8 move-ins, and for the month of August, she is projected to handle 10 move-ins.
Javier Garcia
Maintenance Technician
Willow Falls
Excellence - See all tasks through to completion
Javier has consistently demonstrated remarkable excellence as a "make ready" team member. His attention to detail is truly astounding, and he consistently delivers top-notch performance. Punctuality is one of his strengths, and he has always been on time for his assignments. Javier's reliability shines through in his ability to handle any task without encountering issues or complications.
Nabina Koju
Assistant Manager
Stancliff Park
Teamwork - Sharing Knowledge and Information
Ms. Nabina Koju is nominated for her exceptional dedication and support in the workplace. She consistently goes above and beyond to assist her co-workers and is always willing to share her valuable knowledge with both peers and management. Nabina Koju stands out for her polite and helpful approach when addressing residents' or prospective residents' concerns.
In addition, Ms. Nabina Koju is known for her outstanding organizational skills, ensuring she remains on top of assignments and tasks. She effectively coordinates and oversees the maintenance team and vendors, guaranteeing that jobs are completed well before their due dates.
Ms. Nabina Koju has proven to be an invaluable resource to Faisal Masoudi, the community manager, since he joined the team. Her support extends to budgeting, tracking expenses, analyzing financial reports, and assisting in planning and executing property improvements such as renovations and upgrades. She also collaborates with contractors and provides valuable assistance in monitoring project progress.
Leslie Romo
Assistant Manager
Ashford Willow Falls
Excellence - Create Success by Delivering Results
Every day, Leslie displays a consistent eagerness to contribute, always inquiring about ways to assist in achieving our objectives. Her proactive approach extends to identifying tasks that require attention, ensuring that our property remains aligned with our expectations. Demonstrating an impressive grasp of the industry, she readily extends her expertise to aid other properties facing staffing shortages. The team takes great pride in her presence!
Edgar Guerrero Romero
Maintenance
Ashford Strawbridge
Teamwork - It’s All About "We, Not Me"
Edgar has consistently exceeded work expectations during his six months with the company. Throughout his time here, he has demonstrated a strong alignment with Ashford's core values, impressing everyone with his dedication and commitment.
One remarkable aspect of Edgar's work ethic is his willingness to go above and beyond. He takes proactive measures to ensure the property is well-maintained and that units are prepared promptly for new residents. Additionally, he readily lends a hand with urgent move-ins, even taking on housekeeping tasks when needed. His versatility and dedication to providing excellent service make him a true asset to the team.
Not only does Edgar excel at our primary location, but he also extends his support to our Baytown location without any hesitation. His willingness to assist wherever needed showcases his team-oriented mindset and genuine desire to contribute positively to the company.
Furthermore, Edgar's ability to handle emergency work orders efficiently is commendable. When faced with critical situations, he responds promptly and ensures that issues are resolved promptly, creating a safe and comfortable environment for our residents.
Considering his consistent performance, hard work, and embodiment of Ashford's core values, Edgar is undoubtedly a deserving candidate for the Employee of the Month recognition. His impact on the team and the company as a whole has been significant, and we are truly fortunate to have him as part of our workforce.
Carolina Almendarez
Office
Ashford St Cloud
Teamwork - It’s All About "We, Not Me"
Carolina demonstrates exceptional customer service, making her a valuable asset to the team. What sets her apart is her unwavering dedication to her job, always willing to go the extra mile for both our residents and prospects. Her genuine willingness to assist others with a smile on her face creates a positive and welcoming environment.
Carolina's progress is truly remarkable. Despite starting with little knowledge about Tax Credit properties, she has shown tremendous growth and now efficiently handles multiple applications simultaneously, typically managing 5 to 10 applications at a time. Her leasing performance has been nothing short of amazing.
Overall, Carolina's commitment, positive attitude, and remarkable progress make her an outstanding team member who greatly contributes to the success of our community. Her dedication to providing excellent customer service and going above and beyond in her role as a leasing professional make her truly deserving of recognition and appreciation.
Jesus Montes
Maintenance
Ashford Santa Cruz
Excellence - Create Success by Delivering Results
Jesus is a conscientious, detail-oriented, and hardworking individual who has proven himself invaluable during the absence of a lead maintenance personnel at SCZ in April. Stepping into the role during this period, he has displayed tremendous growth and adaptability.
During this month, our property faced numerous challenges with units complaining about leaks and plumbing issues. However, Jesus efficiently identified the sources of the problems and effectively fixed these leaks in the occupied units. This proactive approach and problem-solving ability have significantly contributed to the smooth functioning of the property.
Although typically reserved, Jesus has become more communicative, offering valuable recommendations to improve and maintain the property. His willingness to share ideas and take initiative has been instrumental in addressing issues promptly and efficiently.
Furthermore, when two of our strongest maintenance team members departed the company simultaneously, there were concerns about handling the workload and keeping residents satisfied. However, the transition has been remarkably smooth, thanks to Jesus's dedication and growing expertise in his role as an Assistant Lead.
With Jesus's continued growth and commitment to the team, there is no doubt that promoting him was the right decision. His exceptional performance, leadership potential, and ability to handle challenges make him an asset to our organization. As a result, we can confidently rely on Jesus to ensure the well-being and satisfaction of our residents while maintaining the property to the highest standards.
Alvaro Ceja
Maintenance
Ashford Casa Serena
Teamwork - Communicate openly and freely for mutual understanding
Alvaro joined the team in 2020, and unfortunately, his Lead Maintenance performance has been overlooked month after month in terms of recognition. Despite this, he remains a true advocate for Casa Serena, demonstrating exceptional teamwork by collaborating with his colleagues to find effective solutions. Alvaro's positive attitude and versatility shine through, as he willingly assists in various maintenance tasks, from groundskeeping to apartment painting and make readies. He even goes the extra mile by proactively seeking and receiving reviews from residents.
One of Alvaro's remarkable traits is his reliability and punctuality. He can always be counted on, regardless of the time, to handle any maintenance emergency. Having been with the company for about two years, he has shown significant improvement, establishing himself as a valuable asset to Ashford Communities, making him well deserving of recognition and appreciation.
Alvaro's genuine team-player mentality is evident in his ever-present smile and willingness to lend a helping hand whenever needed. He exhibits great attention to detail when handling make ready and work orders. The team follows a strict rule regarding work orders: "NEVER GO BACK TO AN APARTMENT FOR THE SAME WORK ORDER TWICE!" Alvaro takes this rule to heart and ensures that all work orders are completed on the same day, resulting in an impressive 100% monthly closed work order ratio.
In conclusion, Alvaro's dedication, positive attitude, and commitment to excellence make him a standout employee worthy of recognition and appreciation for his exceptional contributions to the team and the community at Ashford Communities.
Alejandra Gutierrez
Office
Ashford Cove at Briar Forest
Excellence - Create Success by Delivering Results
Alejandra joined the company on May 16, 2022, at WFL as an Leasing Professional. She was later moved to Cove at Briar Forest on 12/22 and promoted to an Asst Mgr on 01/22. Upon assuming the role of Assistant Manager, she found deliquency at 8.3% with 6 residents facing eviction. However, in January 2023, she successfully brought it down to 6.4%, followed by 4.5% in February 2023, and 4.4% in March 2023. Throughout her thorough examination of 2022 and part of 2021's delinquency records, Alejandra discovered that Cove had never experienced such a low delinquency rate.
Since taking over as an AM, Alejandra hasn't had to file a single eviction. Her dedication and passion are evident in the extraordinary results she delivers. Despite appearing as a shy and sweet individual, when it comes to deliquency matters, Alejandra demonstrates a firm and professional demeanor, unafraid to assert herself.
Many residents used to pay late, sometimes until the last day of the month, but Alejandra took the initiative to sit down with each one of them individually, setting clear expectations during her takeover of DQ. Thanks to her strategic approach, she ensures that residents with outstanding balances promptly settle their dues, maintaining an impressive 6th-day delinquency policy.
Alejandra also actively participates as a leasing agent, working alongside Rocio to lease as many units as possible. Together, they achieved 93% occupancy in March. Every month, Alejandra supports Rocio with at least six move-ins while simultaneously managing deliquency.Her knowledge, sweetness, humility, transparency, and passion make her an invaluable asset to the Cove team.
Seeing her dedication and potential, Alejandra will soon be ready to manage her own property and showcase her skills even further. She is wholeheartedly nominated for April's Employee of the Month, as her exceptional work deserves recognition. The team at Cove considers themselves truly blessed to have her on board, and she embodies the spirit of a true team player who believes in striving for excellence.
Felix Ramos
Maintenance
Ashford Stancliff Park
Excellence - Go the Extra Mile
Felix has been with the company for more than 3 years. When his manager first came to Ashford, they were unaware of his quality and attitude. However, after a year, they can confidently say that he is the greatest asset to Ashford.
As a lead maintenance personnel, Felix does not only close tickets and make residents happy, but he goes above and beyond by coming up with new ideas on how to cut costs and increase revenue for the property. Whenever the individual tells him what they want, he always comes up with plans on how to do it and never says no. Here is a list of things he has done to reduce costs:
Blue Pump: Instead of buying a new blue pump, Felix started fixing the pump by only changing the impulser, which saved the property around $800 to $1000.
Boiler Heat Exchanger: Instead of calling vendors to fix the heat exchange for $7000 to $8000, Felix came up with the idea to take out the heat exchange, clean it or replace only the damaged tube which costs only $2000.
AC Heat Pump to No Heat Pump: Felix came up with the idea to rewire and get around the AC unit so that the property does not have to use a heat pump during the winter season, eliminating the need for freon.
Shop Remodeling: Steve came up with the new plans to remodel the shop, and Felix built and organized it as they wanted.
During the time of freeze, Felix was at the property all day and night to fix the leak. His commitment, hardworking attitude, ownership mentality, care, and going above and beyond are the qualities that make him a good candidate to deserve the EOM award.er service.
ERIKA RANGEL
ASSISTANT MANAGER
ASHFORD BRIAR POINT
Excellence - See all tasks through to completion
When BPT's community manager fist came to Ashford, the delinquency rate was very high, and Erika had expressed her desire to transfer to another property. Over the course of the following months, the delinquency rate dropped to 5%. Unfortunately, due to TRR payback, it went back up, but this was out of her control. Nevertheless, Erika's attitude had changed significantly, and she was always excited about coming to work and helping with all tasks and other team members. She was a patient but relentless taskmaster.
Whenever asked to help, she went above and beyond to ensure the task was completed. Whenever there was uncertainty, the individual would ask Erika, and together they would figure it out as a team. Erika received many positive reviews on Google due to her positive attitude and excellent customer service.
Daniel Daza
Assistant Manager
Ashford Casa Serena
Teamwork - It’s All About "We, Not Me"
Since becoming Assistant Manager, Daniel has proven to be an amazing asset to the office. He has gone above and beyond to ensure the smooth running of office operations, helping his colleague with tasks ranging from dealing with DQ and renewals to providing hands-on assistance to residents in need.
Daniel and his colleague have developed a strong professional connection, which has enabled them to push each other to improve every day. He is a true team player who is always willing to lend a helping hand whenever needed. Thanks to his hard work and dedication, Daniel has become an invaluable member of the team.
Edis Renderos
Make Ready
Ashford Cove at Briar Forest
Teamwork - It’s All About "We, Not Me"
Edis is known for being a quiet and diligent employee. When he was first met, he appeared to be a shy and reserved individual who kept to himself. However, Edis has since undergone a significant transformation, displaying a keen interest in learning, growing and improving in any way he can to help his team members shine. He is a selfless individual who is always willing to lend a hand and stays on top of everything happening on the property.
Edis goes out of his way to support his team members, offering to help whenever needed. For example, if the girls are alone and have a full office, he takes the initiative to help show units. Similarly, if the porter needs help with a trash-out, Edis always volunteers to assist, and he even helps the porter pick up trash throughout the entire property every morning. When there are too many tickets in the system, Edis takes the initiative and starts running tickets, despite having the title of "make ready."
Edis is always on the lookout for things that need to be fixed or improved on the property. When he notices something out of place, he respectfully approaches his manager and asks to walk the area of concern with him. He has excellent leadership skills and has even collaborated with the porter to clean up all the gutters for the first two weeks of the month. He has also scheduled himself, along with the porter, to repair the entire fence on the property in the following month.
Edis also goes above and beyond his duties to ensure that everything runs smoothly.
Despite his many contributions to the team and property, Edis remains humble and selfless. He never asks for anything in return and is only interested in the well-being of every resident and staff member. For this reason, his manager has nominated him as the employee of the month of February, although he believes Edis should receive recognition every month. Edis is an asset to the team and is highly deserving of this recognition.
Griselda Villareal
Assistant Manager
Ashford Santa Cruz
Teamwork - It’s All About "We, Not Me"
Griselda is a dedicated and capable Assistant Manager at Ashford Santa Cruz, who is skilled in handling various challenges related to delinquency, Tax Credit recertifications, Make Ready, fulfilling renewal promises, garnering Google reviews, and leasing. She enjoys taking on difficult tasks and has a proven track record of success in overcoming them.
Griselda is known for her persistence and determination, as evidenced by her efforts to resolve a payment issue with Housing that resulted in Housing paying less for a former move-in. She made countless calls and sent numerous emails to Housing until the issue was resolved.
Griselda is well-liked by both the residents and the team at Ashford Santa Cruz. Her hard work and dedication have earned her many accolades, which she deserves.
Mirian Garcia
Housekeeper
Ashford Crescent Oaks
Teamwork - It’s All About "We, Not Me"
Mirian is a high-performing employee at Ashford Crescent Oaks who embodies the core values of Teach, Teamwork, Excellence, Attitude, Caring, and Honesty. She consistently goes the extra mile in her work for Ashford.
What sets Mirian apart is her positive attitude and willingness to help her team whenever needed. She never says no to any task or situation, and is always ready to lend a hand. Her dedication to her work is a pleasure and a fortune for those who have the opportunity to work with her at COA.
